LODE’S TERMS AND CONDITIONS

1  About Us

www.getLode.com (site) is operated by Biosensori Limited (we, us, our). We are registered in the United Kingdom with the company number 17194364, and our registered office is at 167–169 Great Portland Street, Fifth Floor, W1W 5PF, London.

2.0 Assessing our site 

2.1 Terms of Use

These terms of use (together with the documents referred to in it) tell you the terms of use on which you may make use of our site, whether as a guest or a registered user.
Using our site includes accessing, browsing, or registering. Please read these terms of use carefully before you start using our site, as they apply to your use of it. By using our Site, you confirm that you accept these terms of use and that you agree to comply with them.

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2.2 Other Applicable Terms.

These terms of use refer to the following additional terms, which also apply to your use of our site:
(i) Our privacy policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
(ii) Our cookies policy, which sets out information about the cookies on our Site. By using our Site, you consent to the use of cookies on our Site.

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2.3 Site Access

This site serves exclusively as a platform for information about our products and for ordering products. The purchase of tobacco-free nicotine pouches is only allowed for persons aged 18 years or over. By placing an order for a product through our site, you agree and accept these terms of use and confirm that you are 18 years or over and that you will only use our Site for your own personal, non-commercial use.

2.4 Registration 

To purchase goods through our site, or to receive additional information about our products, you may need to register or otherwise provide your details. Any information you provide must be true, accurate, and complete.

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You are responsible for making the arrangements needed to access our site.

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You are also responsible for ensuring that anyone who accesses our site through your internet connection is aware of, and complies with, these terms of use and any other applicable terms. Your account and password are personal to you and must not be shared. You must keep your account and password information confidential and must not disclose it to any third party. We may disable any user identification or password, whether chosen by you or allocated by us, at any time if we believe you have failed to comply with these terms.

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2.5 Changes to our terms and content of the Site

We may amend these terms, update our site, or change its content from time to time to reflect changes to our products, prices, users’ needs, and business priorities. We may also limit the availability of our site or any product described on it to any person or geographic area at any time. We may change these terms without prior notice by updating them on our site.
Please check this page regularly, as any changes we make are binding on you.

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2.6 Our Site is provided free of charge. 

We take reasonable steps to secure our website, but we cannot guarantee that our site or its content will always be available, uninterrupted, secure, or free from bugs or viruses. You are responsible for using appropriate procedures and virus checks, including anti-virus and other security checks, to meet your requirements for safe and reliable data input and output.

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You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material. You must not attempt to gain unauthorised access to our site, the server on which it is stored, or any server, computer, or database connected to it. You must not attack our site through a denial-of-service or distributed denial-of-service attack. Breaching this provision may result in civil and/or criminal liability. We will report any such breach to the relevant law enforcement authorities and may co-operate with them by disclosing your identity. If such a breach occurs, your right to use our Site will end immediately.

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2.7 Language

These Terms are made only in English.

3.0 Our Products

3.1 Product information

The images of the products on our site are for illustrative purposes only. We reserve the right to amend the product specifications or any other product-related content if required by any applicable statutory or regulatory requirement.

3.2 Site content

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

3.3 Intellectual property rights

Unless stated otherwise, we own or license all intellectual property rights in our site and in the material published on it. We also own or license the brands, trade names, and logos appearing on our site.
You may print one copy and download extracts or materials from our site for personal use only, provided that any copied material includes all copyright or proprietary notices. You must not modify any paper or digital copies of materials you have printed or downloaded, or use any illustrations, photographs, videos, or designs separately from their accompanying text. You may not use material from our site in any other way without our prior written permission. You must not disclose materials from our site to any third party or use any part of the site content for commercial purposes.

4.0 Contact us

If you experience problems with our site or would like to comment on it, please contact us at  hello@biosensori.com

5.0 Update

The last update to our terms and conditions was on June 22, 2026.

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